Shipping policy

Shortly after you have placed an order with us, an “order confirmation” email will be sent to you acknowledging your order. If you did not receive an acknowledgment within 5 business days, please contact our Customer Care at (65) 6732 5778 or do send an email to sales@stampeasy.com

Acceptance of an order placed by you online and the completion of the contract between you and us will take place when your order is dispatched, unless you cancelled the order in accordance with the “Canceling an Order” instructions set out below or if the item is out of stock.

We must receive payment in full for your order before it can be dispatched. Once your credit card has been authorized, we will dispatch your order. Please keep the “order confirmation” email for your record.

We can only accept orders for items that are in stock. In exceptional circumstances, if we are not able to fulfill your order, the full sum paid will be refunded back to the same card used to make the purchase. In this unlikely scenario, we will notify you via email. In no circumstances will we be liable to you for any additional amounts.

Non-acceptance of an order may be a result of one of the following reasons: (i) the product you ordered is out of stock (see “Product Availability”) (ii) inability to obtain authorization for your payment (iii) an error in the pricing or product description.

We reserve the right to refuse to supply to any person for whatever reason.